We have designed a five-phased approach for the implementation of a successful revenue cycle management,
which includes:
1Pre
Assessment
We collaborate with clients and review relevant performance data to identify and document perceived challenges to create an initial project scope
2Baseline
Assessment
We conduct a detailed operational assessment of targeted revenue cycle components, benchmark organization performance against industry leading practice, identify areas of opportunity and recommend an action plan for improved performance.
Assessment includes:
Evaluating current revenue cycle processes for strategic, operational and technological issues
• Studying current revenue cycle processes and assessing management and staffing model
• Benchmarking organizational performance to industry leading practice KPIs
•A formal action plan and roadmap for financial success
4Implementation
Plan Development
We outline the revenue cycle improvement project plan through a collaborative process with the client’s management team to define revenue cycle activity and develop the steps necessary to achieve key revenue cycle goals. Once formalized, this plan will be the roadmap for revenue cycle success.
3Presentation
of Action Plan
Based on the assessment findings, we will present a formal action plan to client leadership designed to drive revenue cycle performance improvement. The customized action plan will include formal prioritized recommendations, required steps for execution and intended results
5Implementation
Plan Development
Using strict project managed workflows that produce predictable and reliable results, our experienced, multi-disciplinary team formalizes implementation activities, project plans and monitoring tools ensure that critical milestones are met.
Our team will report regularly to client leadership on four key areas:
•Weekly/bi-weekly project status/performance updates
•Identified risks associated with project steps
•Risk mitigation recommendations
•Collaboration needed on next steps
As part of our services, our healthcare revenue cycle management ensures that your revenue cycle system and IT system are running in sync so you can achieve greater ROI.