AR EN

OUR
APPROACH

RCM

EVERY PHASE
ON THE WAY

In our experience, a credible performance baseline, formalized redesign process and disciplined project management are critical.

SELAT, leveraging proven methodologies, takes a deliberate and precise approach toward analyzing and improving key components of the revenue cycle toward optimization.

Our consultants assess partner’s revenue cycle, benchmark it against industry leading practice Key Performance Indicators (KPIs) and implement recommendations designed to generate measurable financial results.

We have designed a five-phased approach for the implementation of a successful revenue cycle management,

which includes:

1Pre
Assessment

We collaborate with clients and review relevant performance data to identify and document perceived challenges to create an initial project scope

2Baseline
Assessment

We conduct a detailed operational assessment of targeted revenue cycle components, benchmark organization performance against industry leading practice, identify areas of opportunity and recommend an action plan for improved performance.

Assessment includes:

Evaluating current revenue cycle processes for strategic, operational and technological issues

• Studying current revenue cycle processes and assessing management and staffing model

• Benchmarking organizational performance to industry leading practice KPIs

•A formal action plan and roadmap for financial success

4Implementation
Plan Development

We outline the revenue cycle improvement project plan through a collaborative process with the client’s management team to define revenue cycle activity and develop the steps necessary to achieve key revenue cycle goals. Once formalized, this plan will be the roadmap for revenue cycle success.

3Presentation
of Action Plan

Based on the assessment findings, we will present a formal action plan to client leadership designed to drive revenue cycle performance improvement. The customized action plan will include formal prioritized recommendations, required steps for execution and intended results

5Implementation
Plan Development

Using strict project managed workflows that produce predictable and reliable results, our experienced, multi-disciplinary team formalizes implementation activities, project plans and monitoring tools ensure that critical milestones are met.

Our team will report regularly to client leadership on four key areas:

•Weekly/bi-weekly project status/performance updates

•Identified risks associated with project steps

•Risk mitigation recommendations

•Collaboration needed on next steps

As part of our services, our healthcare revenue cycle management ensures that your revenue cycle system and IT system are running in sync so you can achieve greater ROI.

TRANSITION
OF KNOW HOW

Our approach to the transition of knowledge is implemented utilizing a combination of the following strategies and tactics:

1Strategic
Transition:

•Align business strategy and services transition initiatives, guide execution of enterprise wide of RCM.

•Ensure adequate risk mitigation and controls.

•Program sponsorship.

2Operational Transition:

•Coordination, communication and control between process owners.

•Provide for knowledge transfer and knowledge management.

•Opportunity identification and enable demand aggregation.

•Cross-functional,

cross-geography, cross-vendor alignment.

3Tactical Transition:

•Manage service levels.

•Manage relationships, performance and resources.

•Manage scope and integration, contract management, risks and Issues.

•Reporting, meetings, escalation management

Book an RCM
Pre-Assessment Now!

Contact us